.cl360-track{max-width:none;margin:0;padding:8px 0 32px;color:#0b2545;font-size:16px;line-height:1.55}
.cl360-track-back a{color:#12365b;font-weight:600;text-decoration:none}
.cl360-track-back a:hover{text-decoration:underline}
.cl360-track-intro{color:#3d4f66;margin:8px 0 24px}
.cl360-track-card{background:#fff;border:1px solid #dfe5ee;border-radius:16px;padding:24px 28px;margin:0 0 24px;box-shadow:0 2px 10px rgba(11,37,69,.05)}
.cl360-track-eyebrow{margin:0 0 4px;font-size:13px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:#8a6516}
.cl360-track-card h2{margin:0 0 16px;font-size:24px;line-height:1.25;color:#0b2545}
.cl360-track-progress{height:10px;border-radius:999px;background:#e8edf4;overflow:hidden}
.cl360-track-progress span{display:block;height:100%;min-width:4px;background:#c89b36;border-radius:999px}
.cl360-track-meta{margin:8px 0 20px;font-size:14px;color:#3d4f66}
.cl360-track-steps{list-style:none;margin:0;padding:0;counter-reset:s}
.cl360-track-steps li{counter-increment:s;display:flex;align-items:flex-start;justify-content:space-between;gap:16px;padding:12px 0;border-top:1px solid #eef1f6}
.cl360-track-step{display:flex;gap:12px}
.cl360-track-step::before{content:counter(s);flex:0 0 28px;height:28px;border-radius:50%;background:#eef1f6;color:#12365b;font-weight:700;font-size:14px;display:inline-flex;align-items:center;justify-content:center}
.cl360-track-state{flex:0 0 auto;font-size:13px;font-weight:700;padding:4px 10px;border-radius:999px;background:#eef1f6;color:#3d4f66;white-space:nowrap}
.cl360-track-steps li.is-in_progress .cl360-track-state{background:#fff3d6;color:#7a5410}
.cl360-track-steps li.is-in_progress .cl360-track-step::before{background:#c89b36;color:#fff}
.cl360-track-steps li.is-done .cl360-track-state,.cl360-track-steps li.is-completed .cl360-track-state,.cl360-track-steps li.is-closed .cl360-track-state{background:#e3f4ea;color:#17603a}
.cl360-track-steps li.is-done .cl360-track-step::before,.cl360-track-steps li.is-completed .cl360-track-step::before,.cl360-track-steps li.is-closed .cl360-track-step::before{content:"✓";background:#17603a;color:#fff}
.cl360-track-steps li.is-blocked .cl360-track-state{background:#fde8e6;color:#9b2217}
.cl360-track-steps li.is-cancelled .cl360-track-step{text-decoration:line-through;color:#6b7a8f}
.cl360-track-source{margin:16px 0 0;font-size:14px;color:#3d4f66}
.cl360-track-source a{color:#12365b}
.cl360-track-note,.cl360-track-empty{font-size:14px;color:#3d4f66}
.cl360-track-btn{display:inline-block;padding:12px 20px;border-radius:999px;background:#12365b;color:#fff;font-weight:600;text-decoration:none}
.cl360-track-btn:hover{background:#0b2545;color:#fff}
.cl360-track a:focus-visible{outline:3px solid #c89b36;outline-offset:3px}
@media(max-width:600px){.cl360-track-card{padding:18px 16px}.cl360-track-card h2{font-size:20px}.cl360-track-steps li{flex-direction:column;gap:6px}.cl360-track-state{margin-left:40px}}
.cl360-track-due{display:block;margin-top:2px;font-size:13px;color:#3d4f66}
.cl360-track-due.is-late{color:#9b2217;font-weight:700}
/* 11.0.0 — Espace Client 360 */
.cl360s-summary{display:grid;grid-template-columns:minmax(0,1.3fr) minmax(0,2fr);gap:16px;margin:0 0 24px}
.cl360s-next{background:#0b2545;color:#fff;border-radius:16px;padding:20px 24px}
.cl360s-next a{color:#fff}
.cl360s-k{margin:0 0 4px;font-size:13px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:#f1d58f}
.cl360s-v{margin:0 0 4px;font-size:20px;font-weight:700;line-height:1.3}
.cl360s-next .cl360s-h{color:#dbe4ef}
.cl360s-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:0}
.cl360s-stats>div{background:#fff;border:1px solid #dfe5ee;border-radius:16px;padding:16px}
.cl360s-stats dt{font-size:13px;color:#3d4f66}
.cl360s-stats dd{margin:4px 0 0;font-size:26px;font-weight:700;color:#0b2545}
.cl360s-stats .is-late dd{color:#9b2217}
.cl360s-h{margin:6px 0 0;font-size:14px;color:#3d4f66}
.cl360s-adv{margin:16px 0 0;font-size:15px}
.cl360s-panels{margin-top:16px;border-top:1px solid #eef1f6}
.cl360s-panels details{border-bottom:1px solid #eef1f6;padding:4px 0}
.cl360s-panels summary{cursor:pointer;padding:10px 0;font-weight:700;color:#12365b}
.cl360s-panels summary:focus-visible{outline:3px solid #c89b36;outline-offset:2px}
.cl360s-panels ul{margin:0 0 8px;padding-left:20px}
.cl360s-list{list-style:none;padding:0!important}
.cl360s-list li{display:flex;justify-content:space-between;gap:12px;padding:8px 0;border-top:1px solid #f2f4f8}
.cl360s-tag{flex:0 0 auto;font-size:13px;color:#3d4f66;white-space:nowrap}
.cl360s-btn{padding:9px 16px;font-size:14px;border:0;cursor:pointer}
.cl360s-notif h2{font-size:20px!important}
.cl360s-pref{margin-top:16px;display:flex;flex-wrap:wrap;gap:12px;align-items:center}
.cl360s-ok{background:#e3f4ea;color:#17603a;border-radius:10px;padding:10px 14px}
@media(max-width:800px){.cl360s-summary{grid-template-columns:1fr}.cl360s-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.cl360s-list li{flex-direction:column;gap:2px}}
/* 12.0.0 — pièces, messages, satisfaction */
.cl360p-st{flex:0 0 auto;font-size:13px;font-weight:700;padding:3px 10px;border-radius:999px;background:#eef1f6;color:#3d4f66;white-space:nowrap;align-self:flex-start}
.cl360p-st.is-received{background:#e8f0fb;color:#1d4a8a}
.cl360p-st.is-validated{background:#e3f4ea;color:#17603a}
.cl360p-st.is-resend{background:#fde8e6;color:#9b2217}
.cl360p-note{color:#9b2217;font-size:13px}
.cl360m-badge{display:inline-block;margin-left:8px;padding:2px 9px;border-radius:999px;background:#c89b36;color:#0b2545;font-size:12px;font-weight:700}
.cl360m-thread{list-style:none;margin:8px 0 12px;padding:0;display:flex;flex-direction:column;gap:10px}
.cl360m-msg{max-width:80%;padding:10px 14px;border-radius:14px;background:#f2f4f8}
.cl360m-msg.is-mine{align-self:flex-end;background:#12365b;color:#fff}
.cl360m-msg.is-mine .cl360m-meta{color:#dbe4ef}
.cl360m-meta{font-size:12px;color:#3d4f66;margin-top:4px}
.cl360m-form{display:flex;flex-direction:column;gap:8px;align-items:flex-start}
.cl360m-form textarea,.cl360r textarea{width:100%;box-sizing:border-box;padding:10px 12px;border:1px solid #b9c4d2;border-radius:10px;font:inherit}
.cl360r{margin-top:16px;padding:16px 18px;border-radius:14px;background:#fff8e8;border:1px solid #f1d58f;display:flex;flex-direction:column;gap:8px;align-items:flex-start}
.cl360r.is-done{background:#e3f4ea;border-color:#b9e2c8}
.cl360r p{margin:0}
.cl360r-stars{border:0;padding:0;margin:0;display:flex;gap:8px}
.cl360r-stars label{display:inline-flex;gap:4px;align-items:center;background:#fff;border:1px solid #d9c27c;border-radius:999px;padding:6px 12px;cursor:pointer}
@media(max-width:600px){.cl360m-msg{max-width:100%}}
/* 12.1.0 — envoi de documents */
.cl360u-form{display:flex;flex-direction:column;gap:6px;align-items:flex-start;margin-top:12px;padding:14px 16px;border:1px dashed #b9c4d2;border-radius:12px;background:#fafbfd}
.cl360u-form select,.cl360u-form input[type=file]{max-width:100%;font:inherit}
.cl360u-form select{padding:8px 10px;border:1px solid #b9c4d2;border-radius:8px;background:#fff}
.cl360u-err{background:#fde8e6;color:#9b2217;border-radius:10px;padding:10px 14px}